Shipping & Delivery

Shipping & Delivery

How much will I pay for shipping and delivery?
The shipping and delivery charges will be displayed in your final order summary, just before you click to authorize the payment of your order.


When will I receive my order?
On each product description page, you can see the estimated delivery schedule of this particular product.
Most products can be delivered in 1 to 2 business days to Klang Valley area.
Once you have placed an order, you will receive an Order Summary email acknowledging receipt of your order. Once your payment and shipping details have been verified, you will receive an email from us indicating that your order is being processed. The email will provide you with more information regarding the expected delivery schedule.

If you are a registered customer, at any time, you can check the status of your order online at any time. Please sign in with your email address and password, and click on ‘Account’ to view the Order History.

Can I choose the exact time of delivery?
It is not currently possible to choose the exact time of delivery.

Do you deliver everywhere in Malaysia?
As of now, flowers can be delivered to Klang Valley area only.

Do you deliver outside of Malaysia?
No. Not at this moment.

What happens if I am not at home when the courier is here to deliver?
If you are not at home but someone else is at home, you may ask this person to take delivery of the order on your behalf. Please make sure that this person has your ID, his or her ID, as well as dated and signed letter of authorization from you indicating that you authorize this person to take delivery of your Flover order on your behalf.

Do you deliver to my office address?
Yes. Please provide your office address as the delivery address during the check-out process. Remember to indicate the company name in the address, otherwise our delivery partners may not be able to access the premises. Once your order is placed, you cannot change the delivery address.

Do you deliver to a PO Box address?
No. Not at this moment.